Contact Us

By Phone: (800) 462-1926
By Fax: (800) 878-9172 --24 Hours
By Email:

support@pulseinstruments.net


By Mail: 943 Flynn Road
Camarillo, CA 93012

   
Hours of Operation Monday through Friday
PST 8:00 am to 5:00 pm

Application Support
Our expertise and pride lies in our application support and service. You may call any time for support and help in your selection process or help with your system design.

Ordering Information
It is our commitment to serve you immediately and promptly. We always try to fill and ship your orders the same day or within 24 hours during normal business hour, Monday through Friday 8:00 am to 5:00 pm Pacific Standard Time.

You may place your orders online or by Phone, Fax or Mail 24 hours a day.

Returns and Refunds

All returns for credit must be in new condition, include original outer packaging, all software (if applicable), inner packing materials, and other accessories. Returns must be received within 90 days of the date shipped to you.
We reserve the right to refuse a return or to charge a restocking fee for damaged, incomplete, or otherwise non-conforming returns. In addition, there may be some restrictions on certain products being returned, such as:
  • Non-cancellable and non-returnable products (as communicated per your invoice or order acknowledgement)
  • Expired, refrigerated, radioactive, or DEA-regulated materials
  • Consumables (buffers, cleaners, gloves, tubing, ear plugs, fittings, etc.) once their primary packaging or inner wrapping has been opened
  • Products that are no longer in usable condition (unless being returned for repair)
Cancelling an order
We understand that sometimes mistakes are made and orders need to be cancelled or postponed. When that's the case, please call us immediately.

Pricing
Prices listed on our website and in our catalogs are subject to change without notice.

Shipping Information
Ground shipping in the 48 contiguous United States or Air shipping worldwide for all online orders placed on our web site. Most items will ship in 2 to 5 business days and the delivery to our customer varies based on location and carrier. We usually ship via UPS. The shipping time for special orders or out of stock items may vary. If you would like to confirm delivery times prior to placing an order please feel free to contact us at (800) 462-1926
. Shipping costs are not refundable.

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